Privacy Policy

Introduction

Savepoint ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming retail management platform and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, business name, and location when you create an account or sign up for early access
• Business Data: Store information, inventory data, transaction records, and customer information you input into our platform
• Communications: Information you provide when you contact us for support, feedback, or inquiries
• Payment Information: Billing details processed through our secure payment providers

Information Collected Automatically

• Usage Data: Information about how you interact with our Services, including features used, pages visited, and actions taken
• Device Information: Browser type, operating system, device identifiers, and IP address
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and gather analytics
• Log Data: Server logs that record your activity on our platform

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To operate, maintain, and deliver our platform and features
• Improve Services: To understand usage patterns and improve our offerings
• Personalization: To customize your experience and provide AI-powered recommendations
• Communication: To send service updates, security alerts, and promotional materials (with your consent)
• Support: To respond to your questions and provide customer service
• Security: To detect, prevent, and address fraud and security issues
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to respond to legal process
• Safety and Protection: To protect the rights, property, or safety of Savepoint, our users, or others
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Secure data centers with physical security measures
• Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for legitimate purposes

When you request deletion of your data, we will remove it within 30 days, except where retention is required by law.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@savepointhq.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our Services. Types of cookies we use:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.